Brand Admin – Tyb | Help Center

Overview of the Brand Admin Dashboard

The Brand Admin Dashboard is your central hub for managing your TYB community, tracking engagement, and leveraging rewards and sales data. This guide provides an overview of each section and how to use the dashboard effectively.

The Brand Admin (BA) Dashboard allows brands to:

Track member engagement and activity

Set up and manage Challenges, Rewards, and Events

View and analyze sales, redemptions, and membership levels

Configure integrations

Export valuable data and content

Everything you need to run a thriving TYB community lives in the Brand Admin Dashboard.

Getting Access

Once you sign up for TYB, you’ll get an invitation to Brand Admin from TYB. Click on the link to get access to Brand Admin. If you have any issues, contact brandsupport@tyb.xyz.

Navigating the Brand Admin Dashboard

Engagement

Challenges: Create and manage interactive brand Challenges to drive community participation.

Series: Group multiple challenges together to drive deeper engagement. Set a bonus reward for completing them all, and keep members coming back for more.

Events: Manage brand events, track RSVPs, and reward attendees for participation.

Chat: Engage with your community in real time through brand-hosted conversations.

Obsessions: Access your top community products, view your members’ verified product reviews with UGC, and bonus them with additional rewards

Rewards

Coins: View your reward economy and coin values in one place.

Airdrops: Instantly reward members with TYB Coins.

Collectibles (Optional): Design and award branded digital collectibles to engage members.

Sales

Redemption: Track how members are redeeming TYB Coins for rewards, discounts, and exclusive drops.

Membership

Members: View, search, and manage all community members and their activity. This is also where you can view and manage your Leaderboard. Export and leverage your zero-party member data.

Membership Levels: View and customize Levels settings

Roles: Create and assign TYB’s segmentation tool called ‘Roles’ to grant access to exclusive segments (Content Creators, Product Testers, College Ambassadors, etc.)

Settings

Brand Details: Customize your TYB brand page (what members see) to align with your brand’s identity.

Team: Manage team permissions and add admins to your brand’s TYB account.

Integrations: Connect Shopify, TYB Shop, Klaviyo, Attentive, and other tools to sync member data and sales.

Compliance: Set additional terms that members need to accept in order to participate in the community.

Exported Files: Access and download past exports, including member data and Challenge content.

Best Practices for Using the Brand Admin Dashboard

Regularly Check Member Data: Monitor engagement trends to refine your marketing efforts.

Leverage Integrations: Use Shopify, Klaviyo, and Attentive to connect your TYB community with your e-commerce and email marketing strategies.

Use Airdrops & Challenges: Keep members engaged by rewarding them with Coins for participation.

Monitor Redemption Activity: Identify which rewards and offers are driving the most engagement.

Need Help?

For assistance with the Brand Admin Dashboard, contact brandsupport@tyb.xyz.