Events – Tyb | Help Center

Events are a powerful tool to strengthen your community, increase brand loyalty, and reward your most engaged members. Whether you’re hosting in-person activations, virtual gatherings, or exclusive product drops, TYB Events help you create meaningful experiences that drive deeper connections.

How to Access and Create Events

Navigate to Events: Log into your TYB dashboard and go to the "Events" section.

Create a New Event: Click "Create Event" and input details, including name, date, time, location (physical or virtual), description, and reward. You can also gate the event to specific Membership Levels or Roles, and limit the number of attendees.

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Note: Events cannot be edited after they have been published. Adjustments can only be made before the event is live.

Share an Event: We generate a unique URL for every event that you can share on other channels to collect RSVPs. Non-members will automatically join your community through the RSVP process.

RSVP System: All members can RSVP with "Yes," "No," or "Maybe." Brands do not need to configure RSVP options.

Enable Check-ins: Set up QR code scanning or use manual check-in via brand admin to track attendance and reward members. Flag your event to your TYB point of contact, and they’ll ensure you have a working QR code ready for the day of the event.

Launch & Monitor: Once you publish your event, it triggers an automated email and notification to members. Additional reminders will be sent as the event approaches.

Using Events to Boost Engagement and Loyalty

1. Rewarding Attendance with Coins

TYB allows you to reward members who attend events by automatically granting them coins upon check-in.

Example:

Attendees who check in (via QR code or manual brand admin check-in) receive 500 coins.

You can always capture attendee’s emails or usernames and we can manually airdrop them coins after the event.

Members who bring a friend get bonus coins for referrals.

2. Creating Exclusive Member Experiences

Hosting invite-only events for top-tier members can increase retention and engagement.

Example:

"Level 3 members get access to an exclusive product launch event."

"Invite-only VIP shopping nights with early product access."

3. Driving Brand Advocacy through Social Sharing

Encourage attendees to post about your event by integrating Challenges with your Events.

Example:

"Post a photo from the event and tag us!"

"Share a video recap and get featured on our official page."

Troubleshooting & Common Issues

Attendees unable to check in? Ensure the QR code is correctly generated or use manual check-in via brand admin.

Event not appearing for members? Double-check visibility settings and targeted invite lists.

RSVPs not updating? Refresh your dashboard and ensure proper connectivity.

For further assistance, reach out to brandsupport@tyb.xyz or contact your Brand Success Manager.

Conclusion

Events are an essential strategy to engage and reward your TYB community. Whether it’s a brand activation, product launch, or VIP experience, leveraging Events helps drive deeper brand affinity and long-term loyalty. Start planning your next event today and maximize your community’s engagement!