Challenges Moderation & Reporting
Report spam and inappropriate content to protect your community quality.
As an admin in TYB, you will be able to view all Challenge responses in Brand Admin for your brand and take action as needed, including rewarding members with high quality responses with bonus coins, hiding low-quality or off-topic responses, and reporting spam or responses that violate TYB’s policies.
Challenge Moderation
In order to access Challenge responses, in Brand Admin, you will navigate to Engagement > Challenges and select the arrow icon in the far left column to view all responses.
How to Report a Response
To report a response in Brand Admin, you will:
- On the submission you want to report, click on the flag icon
- Select a reason (required):
- Harassment or bullying
- Spam or self-promotion
- Inappropriate or offensive content
- Misinformation
- Other violation
- Click Submit report
Reporting alone doesn't hide content. To remove immediately, also click on the eye icon to hide after reporting.
How to Hide a Response
- Click on the eye icon to remove it from your community’s feeds immediately.
Managing Response Visibility
Action | Effect | When to Use |
Report + Hide | Removes from your community AND escalates | Clear violation affecting members |
Hide only | Removes from your community | Not violation but off-brand |
What Happens After Reporting a Response?
TYB Admins review reports across all brands and enforce at the platform level:
- 1 Strike → a report TYB confirmed as a valid violation.
- 2 confirmed strikes → Warning (email to the user; sent once).
- 4 confirmed strikes (total) → Permanent block from TYB.
- Severe violations → Immediate block (no prior warning).
Troubleshooting
Why is the user I reported still active?
This is likely because the user is under the strike threshold, or pending review. Please escalate to your Brand Success Manager is immediate action is required.
Last updated on June 4, 2026