Using TYB Data in Attentive

Learn how to integrate with your Attentive CRM.

The TYB-Attentive integration enables brands to seamlessly sync zero-party data from their TYB community into Attentive, allowing for highly targeted and personalized SMS and/or email marketing. This direct integration ensures that profile data from TYB is sent to Attentive so if the community member is a subscriber (or subscribes in the future) that profile data will be available to use as custom attributes.

Note: This will not opt in a community member to SMS and/or email.

Key Benefits

✅ Rich Member Data – Access membership tiers, coin balances, and more to personalize campaigns.

✅ Advanced Segmentation – Filter and group members based on level of engagement and TYB-exclusive attributes, like Role.

✅ Dynamic Personalization – Use real-time data to craft reward reminders, exclusive offers, and community updates.

What Data Syncs to Attentive?

TYB sends custom profile fields to Attentive, ensuring that you can tailor outreach based on meaningful community engagement. Key data points include:

  • Email (Unique Identifier)
  • Brand Join Date
  • TYB Username
  • Membership Level
  • TYB Roles
  • TYB Coin Balance
  • TYB Total Coins Earned
  • TYB Total Product Purchase Coins Earned
  • If Available:
    • Phone Number
    • First Name
    • Last Name
    • Birthday (for personalized rewards)
    •  

Daily automated updates ensure your Attentive data remains accurate, allowing for consistent, high-impact messaging.

Use Cases for TYB + Attentive

🚀 Loyalty & Engagement: Send reward balance reminders to encourage redemption.

🎂 Personalized Milestones: Automate birthday gifts for top-tier members.

🛍 Targeted Promotions: Offer exclusive deals based on coin balance or community activity.

👥 Community Re-Engagement: Win back inactive members with special incentives.

How to Integrate TYB with Attentive

  1. Connect to Attentive in Brand Admin (Settings > Integrations > Attentive Connect to Attentive).
  1. Authorize TYB to make changes to your Attentive Subscribers Attributes once redirected to Attentive.

For a more detailed guide, click here.

Get Started Today

By integrating TYB with Attentive, your brand can turn community insights into action, delivering hyper-personalized marketing that strengthens loyalty and drives conversions.

Need help? Contact the TYB support team to optimize your integration strategy! 🚀

 
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Last updated on January 3, 2024